CBM PSYCHOLOGICAL & COUNSELLING SERVICES
FREQUENTLY ASKED QUESTIONS (FAQ)
What are the differences between psychologists, psychiatrists, and psychotherapists?
The Ontario Professional Comparison Chart published by Ontario Psychological Association will explain all the differences between the 3 registered healthcare professions. Click HERE
Can I change therapists if needed?
It is very important that you feel comfortable, relaxed, and safe with your therapist. Having a strong therapeutic alliance is essential for success in treatment. Should you feel this bond is missing or lacking and would prefer to be treated by a different practitioner, simply let us know and we will refer you to a different therapist, either within CBM or at another facility.
Are psychological services covered by OHIP?
In some cases they may be, for example when provided through a Family Health Team, typcially located at a Doctor's Office or Medical Clinic. At most private clinics though, including at CBM, psychological services are not covered by OHIP. Most extended health insurance plans, however, do cover psychological treatment services such as psychological assessments, psychological consultations and psychological treatment/psychotherapy.
What if I need to cancel an appointment?
If you cannot attend your scheduled appointment, we ask that you provide at least 24 hours notice, to allow for someone else to be booked into your cancelled appointment time and to avoid any unnecessary charges. Repeated cancellations will result in a re-evaluation of need for service.
How do you ensure my privacy?
Clinicians at CBM maintain the strictest standards of confidentiality and privacy with respect to your information. Any information pertaining to your file will not be released without your clear consent, usually in writing. There are five exceptions to therapist-patient confidentiality. These include:
1. If you pose an imminent (immediate, serious) risk to yourself
2. If you pose an imminent (immediate, serious) risk to someone else
3. If you disclose that a child is being abused or is at risk of harm
4. If you disclose that a health professional sexually abused or sexually harassed you
5. If file information is subpoenaed by a court order.
NOTE: If disclosure of therapy information is ordered by subpoena or court order, the therapist can make a plea to the court not to do so, that may or may not be upheld by a judge.