CBM PSYCHOLOGICAL & COUNSELLING SERVICES
SERVICE EXCLUSION CRITERIA
Please note that our practice is not equipped to treat acute crises and emergencies.
If there is a significant risk of harm to self or others, severe substance or dependency problems or acute psychiatric emergencies, please contact your nearest hospital, or if the situation warrants, call 911.
For community agency and health service referral information please contact the Durham Health Connection Line at 905-666-6241 or 1-800-841-2729 or visit them at www.durham.ca.
If you are a new client, a current client, or someone in crisis:
If you are a new client seeking services, we will contact you as soon as we return.
If you are an existing client confirming your appointment or needing information, we will check email/phone messages upon our return and will respond as soon as possible. If we booked you to see one of our therapists during our absence, please reach out to contact your therapist directly.
If you are in crisis, call a crisis line if you need to speak to a mental health professional immediately. Below, please see a list of resources available in the community and their contact information.
24-hour helplines and websites:
Mental Health Helpline 1-866-531-2600
Durham Mental Health Services 1-800-742-1890
Ontario Shores Crisis Line 1-800-263-2679
Kids Help Phone 1-800-668-6868
Distress Centre Durham 1-800-452-0688
Good2Talk - 1.866.925.5454 or text GOODTOTALKON to 686868
Good2Talk is a free, confidential helpline for post-secondary students in Ontario. By calling or texting Good2Talk, students can receive information and referrals about services and supports for mental health, addictions and well-being on and off campus or speak anonymously with a professional counsellor.
*If this is an emergency, please call 911 or go to your nearest emergency room.*