COVID-19 Checklist

Please review the following checklist prior to attending an in-person appointment:

• Have you travelled outside of Ontario in the past 14 days? 

• Have you had close contact with anyone with a confirmed or presumptive diagnosis of COVID-19?

• Have you had a confirmed case of COVID-19 or had close contact with a confirmed case of COVID-19? 

• Do you currently have, or in the past 14 days, had any of the following symptoms? 

• Fever (or signs of a fever including chills, sweats, muscle aches etc.)?

• New onset of cough or worsening chronic cough?

• Shortness of breath or difficulty breathing?

• Sore throat and/or difficulty swallowing?

• Loss of sense of smell or taste?

• Headaches, nausea, vomiting?

• Diarrhea or abdominal pain?

• Unexplained loss of appetite?

OR

• Small red or purple spots on our hands and/or feet?

If you have answered yes to any of the above questions, please cancel or reschedule your appointment. Complete the Ontario Government’s self-assessment https://covid-19.ontario.ca/self-assessment/ and contact an appropriate authority such as your family physician, local medical officer of health or Telehealth Ontario. 

Office Safety Precautions in Effect During the COVID Pandemic

CBM Psychological & Counselling Services is taking the following precautions to protect our staff and clients and help slow the spread of the coronavirus:

• We are limiting the number of practitioners working at one time to allow for easier social distancing.

• We are scheduling appointments in such a way to avoid or minimize clients coming into contact with each other in the wait room.

• We ask all patients to wait in their cars or outside and to not arrive at the office until no earlier than 5 minutes before their appointment times.

• Unless you are bringing your child, need special assistance, or are members of the same household who are BOTH attending the appointment, please arrive ALONE.

• If you develop symptoms within our 24-hour cancellation period, please cancel and reschedule your appointment. You will not be charged for this.

• Please review the Covid-19 checklist on the office door when you arrive for your appointment. If you answer yes to any of the items, do not enter the office. We will reschedule your appointment, again, at no cost to you.

• Everyone is required to sanitize or wash their hands upon arriving for their appointments.

• Soap dispensers and disposable paper towels are provided for your use.

• Staff and therapists will maintain safe distancing and wear masks as needed. 

• Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, and in the waiting room.

• Pens and other high touch items/areas are thoroughly sanitized after each use.

• Tissues and trash bins are easily accessible. Trash is disposed of regularly throughout the day.

• Common areas are thoroughly disinfected after each client and at the end of each day.